Effective Date: November 14, 2025
Introduction
Welcome to Genfirst (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website genfirst.ai and use our services.
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when you:
- Request a free AI Search Visibility Report or GEO audit
- Contact us through forms on our website
- Subscribe to our newsletter or marketing communications
- Engage our services
- Communicate with us via email, phone, or other channels
This information may include:
- Name and business name
- Email address
- Phone number
- Business website URL
- Business address
- Industry and service information
- Average customer value and other business metrics
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activities, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Date and time of visits
- Device information
Information from Third-Party Sources
We may receive information about your business from publicly available sources and third-party platforms, including:
- Google Business Profile data
- Online directory listings
- AI platform responses (ChatGPT, Perplexity, Google AI Overviews, etc.)
- Review platforms (Yelp, Google Reviews, etc.)
- Social media platforms
- Schema markup and structured data from your website
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide AI search optimization, GEO audits, and other marketing services
- Analysis and Reporting: To analyze your AI visibility, create reports, and provide recommendations
- Communication: To respond to inquiries, send service updates, and provide customer support
- Marketing: To send newsletters, promotional materials, and information about our services (with your consent)
- Improvement: To improve our website, services, and user experience
- Legal Compliance: To comply with legal obligations and enforce our terms
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our business, including:
- Marketing automation platforms (e.g., HubSpot)
- Analytics services (e.g., Google Analytics)
- GEO tracking tools (e.g., Semrush, Otterly.AI)
- Cloud hosting and storage providers
- Email service providers
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information when required by law, legal process, or to protect our rights, property, or safety, or that of others.
With Your Consent
We may share your information for other purposes with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your information
- Restriction: Request restriction of processing
- Portability: Request transfer of your information to another service provider
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at ldelahoussaye@gmail.com or 214-498-0183.
Marketing Communications
You may opt out of receiving marketing emails by:
- Clicking the “unsubscribe” link in any marketing email
- Contacting us directly at the email or phone number above
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Genfirst
3840 Roundtree Drive
Prosper, TX 75078
Email: ldelahoussaye@gmail.cominf
Phone: (214) 702-8462